One of the Samsung Galaxy S4 in our office just started restarting itself last week after installing Facebook (mind you the Facebook app has nothing to do with the phone restarting) and the battery life drops from whatever percentage it is to 0%.
Steps taken to fix the Issue
- Uninstalling third-party apps
- Removing the battery and re-inserting it
- Removing the SD card and starting the phone without it
- Resetting to factory settings
- Performing a hard reset by wiping cache and formatting the phone (more…)